Ford is issuing a global recall affecting more than 300,000 units of its Mustang Mach-E models due to a software issue that could potentially leave drivers locked out or stranded inside the vehicle. Approximately 200,000 products are being recalled in the United States.
Ford is recalling more than 300,000 units of its Mustang Mach-E electric vehicle.
If you were planning to take delivery of your new Mustang Mach-E, you may need to wait a little longer. Ford urges dealerships to suspend sales of the electric SUV until a fix is implemented.
In the event of an unexpected 12-volt battery discharge, the digital latch on the entrance door may malfunction, leaving you stranded outside or, worst-case scenario, trapped inside the vehicle.
Ford is issuing a recall affecting approximately 317,000 units of its Mustang Mach-E models in the United States and internationally as it strives to address the issue. The recall affects mannequins from model years 2021 through 2025. Ford claims to be unaware of any reported accidents linked to the malfunction.
A repair is coming quickly. Ford is actively working on a software update replacement, slated for release in Q3 within the next few weeks. Until that point, the stop-sale order remains in effect.
The update is expected to be available to current Mach-E owners. However, this may necessitate a trip to the supplier rather than a simple over-the-air software update.
When Ford’s software program repair goes live, homeowners will receive notification via mail, prompting them to schedule a visit with their local dealership. Sellers will provide replacement components at no additional expense.
Ford is issuing a recall for approximately 197,432 Mustang Mach-E vehicles manufactured from model years 2021 to 2025 within the United States. Ford informed the National Highway Traffic Safety Administration that it will contact vehicle owners through a mailed notification, commencing on June 23rd.
For assistance with your property, simply dial 1-888-436-7332 to connect with Ford’s dedicated customer support team. The recall quantity is 25S65. You can contact the National Highway Traffic Safety Administration’s (NHTSA) Vehicle Safety Hotline at 1-888-327-4236, or visit their website at NHTSA.gov for additional details.
Last month, a Ford spokesperson confirmed to us that the company will increase prices on vehicles built in Mexico, including the Mustang Mach-E. The increased costs will impact vehicles delivered after May, which are expected to arrive at dealerships by late June.
The company’s spokesperson clarified that the price increases stem from Ford’s routine mid-year adjustments to pricing, coupled with the impact of existing tariffs.
Ford continues to provide detailed worker cost estimates for the majority of its 2024 and 2025 models. At a competitive price point of just $36,005, the 2025 Mustang Mach-E sets a new standard for affordable electric vehicles.
Last month, Ford reported a significant surge in sales of its electric SUV, the Mustang Mach-E, with 4,724 units sold within the US – an 11% increase from May 2024. As of the first five months of 2025, Ford has sold 19,258 units of the Mustang Mach-E in the US, representing a 2.8% increase compared to the same period last year.
