Ford is issuing a global recall affecting more than 300,000 Mustang Mach-E models due to a software issue that could leave drivers locked out or potentially trapped inside their vehicle.
Ford is recalling more than 300,000 units of its Mustang Mach-E electric vehicle models.
Due to high demand and production constraints, you may need to wait a bit longer than expected for your new Mustang Mach-E to arrive. Ford advises dealerships to suspend sales of its electric SUV until a fix is implemented.
In the event of a sudden and unexpected 12-volt battery drain, the electronic locking mechanism on your vehicle’s entrance door may malfunction, leaving you stranded outside or, more alarmingly, trapped inside the car.
Ford is issuing a recall of approximately 317,000 Mustang Mach-E models in the United States and globally to address an issue. The recall affects mannequins from 2021 through to 2025. Ford claims to be unaware of any accident reports linked to the software issue.
A repair is coming quickly. Ford is embarking on a comprehensive software update, slated for rollout in Q3, with the changes expected to take effect within the next several weeks. Until then, the stop-sale order remains unchanged.
The replacement is expected to be available to existing Mach-E owners. While a proprietor may need to visit the supplier for a firmware update rather than simply installing an OTA patch,
Upon software program release, Ford will send notification letters to homeowners, requesting scheduling of a service appointment with their local authorized dealer. Sellers will repair any difficulties at no additional cost to you.

Last month, a Ford representative confirmed that the company will increase prices on vehicles manufactured in Mexico, including the Mustang Mach-E. The increased costs will impact vehicles delivered after May, which are expected to arrive at dealerships by late June.
The company’s spokesperson clarified that the price increases stem from ordinary mid-year adjustments combined with the impact of tariffs we’re currently facing.
Ford continues to withhold worker compensation information for most 2024 and 2025 models. At a competitive price point of just $36,005, the 2025 Mustang Mach-E offers an unbeatable value proposition.
In May, Ford saw a surge in demand for its electric SUV, the Mustang Mach-E, with sales reaching 4,724 units in the US market – an 11% increase compared to April 2024. Through the first five months of 2025, Ford has delivered 19,258 Mustang Mach-Es in the US, marking a 2.8 percent increase over the same period last year.