On the night time of Could 7, Xiaomi issued a public apology in response to buyer complaints about latest adjustments affecting its SU7 Extremely mannequin. The corporate addressed issues in regards to the newly launched situations for unlocking the “Rating Mode” characteristic and clarified the aim and origin of the non-compulsory carbon fibre dual-duct hood. Corrective measures have been introduced to handle consumer dissatisfaction.
“Rating Mode” software program controversy
The corporate acknowledged {that a} latest software program replace imposed unlock necessities for the SU7 Extremely’s “Rating Mode” with out prior discover. The characteristic, meant initially as a driving efficiency mode, was modified with out satisfactory communication, prompting unfavourable suggestions from customers. Xiaomi has paused the software program rollout and dedicated to issuing a revised model inside 4 to eight weeks.
The corporate admitted to communication points and said that future updates would contain extra consumer session. “We recognise that main updates impacting consumer expertise should contain thorough dialogue with our group,” the assertion learn.
Carbon fibre hood and buyer choices
Xiaomi defined that the carbon fibre dual-duct hood was added to the SU7 Extremely after the constructive reception of a prototype proven on the Nürburgring in October. Though primarily beauty, the hood reduces car weight by 1.3 kg and improves cooling airflow to a restricted extent.
Attributable to misunderstandings about its perform, Xiaomi will enable SU7 Extremely prospects to modify to the usual aluminium hood. This reconfiguration possibility is out there for orders positioned earlier than Could 10 or for delivered autos. These prospects may also obtain 20,000 yuan (2,770 USD) loyalty factors. These preserving the carbon fibre hood will nonetheless obtain loyalty factors. Xiaomi famous reconfigurations could barely delay manufacturing however gained’t have an effect on different buy phrases.
The carbon fibre hood is produced utilizing an autoclave course of that takes about 12 hours per unit. Xiaomi emphasised that this part has handed security and sturdiness assessments, together with noise, vibration, and pedestrian affect safety necessities. A five-year or 100,000-kilometer guarantee covers it. The corporate additionally contrasted its product with aftermarket alternate options, which can not meet related requirements.
Manufacturing car testing at Nürburgring
On Could 8, CEO Lei Jun confirmed that the manufacturing SU7 Extremely is at the moment being examined on the Nürburgring. The car makes use of a tri-motor system producing 1548 PS, with a claimed 0–100 km/h acceleration time of 1.98 seconds and a high pace of 350 km/h. It’s geared up with CATL’s Kirin II battery, which gives an estimated CLTC vary of 630 km and costs from 10% to 80% in roughly 11 minutes.
Different elements embody Akebono braking programs, carbon ceramic discs, and a hard and fast carbon rear wing to extend downforce. Utilizing carbon fibre all through the car reduces general weight by 57 kg. The inside contains Alcantara and carbon trim, and the automotive comes with Xiaomi’s in-house driver help system.
