Segway has issued a major recall affecting roughly 220,000 models of its fashionable Ninebot Max G30P and Max G30LP electrical scooters. The recall addresses a security problem involving the scooters’ folding mechanism, which may unexpectedly fail throughout use.
In response to the U.S. Client Product Security Fee (CPSC), this malfunction can result in a sudden collapse of the handlebars or scooter stem, posing a considerable fall threat and probably leading to severe accidents to riders.
Segway has reported receiving 68 incidents of the folding mechanism failing, with 20 reported accidents to this point. These accidents have ranged in severity from minor abrasions and bruises to extra extreme incidents involving lacerations and damaged bones.
The scooters concerned within the recall have been broadly bought throughout the USA at main brick-and-mortar retailers, together with Finest Purchase, Costco, Walmart, Goal, and Sam’s Membership, in addition to via on-line platforms like Amazon and Segway’s official web site. Gross sales occurred over an in depth interval, from January 2020 via as just lately as February 2025, highlighting the recognition and broad client adoption of those inexpensive and compact electrical scooters.
The Segway Ninebot Max sequence has been significantly favored amongst city commuters and school college students as a consequence of its mixture of efficiency, affordability, and portability. These scooters sometimes provide ranges exceeding 20 miles per cost, making them a beautiful various to automobiles, public transportation, and even conventional bicycles for brief to medium-distance commutes. The flexibility to fold and conveniently retailer or carry these scooters has additional boosted their enchantment, particularly in dense city environments.
Nevertheless, this recall and others prefer it within the business emphasize ongoing issues inside the broader micromobility business concerning security requirements and manufacturing high quality management. As electrical scooters proceed to develop quickly in recognition, questions persist concerning the long-term reliability and sturdiness of sure fashions, particularly in lower-priced segments of the market. Segway has lengthy remained a trusted model, even after its buy by Chinese language large Ninebot, however incidents like these can affect public notion, highlighting the significance of strong engineering and rigorous testing procedures.
In response to the recall, Segway advises customers who personal these fashions to stop utilizing the scooters instantly till repairs may be accomplished. Homeowners ought to contact Segway on to acquire a free upkeep equipment, which incorporates the required instruments and detailed directions for inspecting and adjusting the scooter’s folding mechanism. Shoppers can attain Segway’s devoted customer support group at 1-800-914-6110 or through e-mail at recall@segway.com. Further sources and particulars concerning the recall course of can be found on Segway’s official recall webpage.
This recall additionally underscores the crucial significance for riders to usually examine their autos and stay knowledgeable about product recollects and security notices. As the electrical scooter market continues to develop and mature, firms will possible face elevated scrutiny and stress to uphold security requirements.
